Privacy Policy

1. Disclaimer

1.1 This Privacy Policy applies to all services provided by Shuhong Intelligent Technology.

1.2 If you access third-party services through our platform, those third parties may independently collect and use your information. We cannot control how third parties process your data, and we recommend that you review their privacy policies.

1.3 "Personal information" refers to all data described in Section 2 of this Privacy Policy.

2. Scope of Information Collected

2.1 To create and manage your DuckIP account, verify your identity, and comply with relevant legal requirements, we may collect personal information including your name, email address, contact phone number, contact address, and payment or banking information.

2.2 To ensure service quality and security, we collect usage data, including but not limited to IP address, browser type and language, access date and time, device and software information, and web browsing records related to our Services.

2.3 If you request product testing or contract performance, we may collect additional contact information to deliver the Services.

3. How We Collect Information

3.1 We collect information that users actively submit and information automatically generated when you use the Services.

3.2 We use similar technologies to identify registered users, analyze usage trends and improve the Services, and provide personalized customer support.

4. How We Use Information

The personal information we collect may be used to provide and manage the Services, customize user experience, improve and develop our Services, ensure security, prevent fraud and comply with laws and regulations, provide customer support and handle disputes, send service updates and promotional information, and conduct user research and feedback collection.

If we need to use your data for other purposes, we will obtain your consent before doing so.

5. Information Disclosure

We do not share your personal information with any third party unless required to comply with laws, regulations, court orders, or government requests; enforce our agreements, policies, or terms of service; protect the rights, security, or property of Shuhong Intelligent Technology, users, or third parties; or with your prior express consent.

If disclosure of your information is required, we will provide notice in accordance with applicable laws and regulations.

6. Information Storage and Retention

6.1 Personal data collected by Shuhong Intelligent Technology is stored on secure servers, including data centers located in mainland China.

6.2 We retain your personal information only for the period necessary to provide the Services, unless a longer retention period is required to comply with laws and regulations, handle legal disputes, investigations, or law-enforcement requests, or take security measures and prevent fraud.

7. Information Security

7.1 We adopt industry-standard security measures to prevent unauthorized access, loss, misuse, or alteration of personal information. These measures include, but are not limited to, data encryption, multi-server backups, employee access permission management, and confidentiality agreements.

7.2 Although we have taken reasonable measures to protect your information, no system can eliminate all security risks. If a data breach occurs, we will take timely action and notify affected users and relevant regulators in accordance with laws and regulations.

7.3 Users should properly safeguard their account credentials and avoid disclosing personal information.

8. User Rights and Control

8.1 You have the right to access, correct, update, or delete your personal information. If you believe that our collection or use of your information is improper, you may request deletion or correction.

8.2 Due to legal or technical limitations, some data may not be deleted immediately.

8.3 You may opt out of non-essential data collection or withdraw your consent to receive marketing communications.

9. Opt-Out Methods

You may opt out of data collection or unsubscribe from marketing communications through the contact email published on this page.

We will process your request as soon as possible after receiving it, but some functions may be affected.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are material changes, we will notify you by email or website announcement before the changes take effect. Continued use of our Services means that you accept the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.

Company name: Shanghai Shuhong Intelligent Technology Co., Ltd.